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Directory of Our Exceptional
Faculty and Staff

The faculty, staff and administrators are committed to making your educational experience smooth and productive.
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Tom Lawless

Adjunct Faculty

Certified Lean Six Sigma Master Black Belt
Certified Scrum Master
Army Logistics Management College - Graduate
Army Command and General Staff - Graduate

General Background
Tom is a proven Lean Six Sigma / Operations leader with more than 30 years senior leadership, operations and project management, safety, logistics and change management experience working with a diverse range of clients in healthcare, manufacturing, service industries and logistics. Lean Six Sigma is an operations management practice that continuously searches for safe, productive ways to improve processes. Tom is a trusted advisor to professionals from C-level executives to mid-level managers and hourly associates. He's a results-oriented change agent with extensive expertise and implementation experience in the areas of operations, Lean Manufacturing, Total Productive Maintenance, Lean Enterprise, Six Sigma, process reengineering, corporate turnarounds, mergers and acquisitions, Change Management, and organizational performance. Tom is experienced with developing and interpreting Key Performance Indicators and associated benefits tied to financial and other industry specific business processes and knows how the KPI's relate to specific measurable and predictable business outcomes. He is able to communicate difficult and intangible concepts in a very clear, understandable fashion. 

Professional Service/Recognition/Charitable Boards 
Certified LSS MBB
Certified Scrum Master

Notable Publications
The impact of perceived leader efficacy differences on successful Lean Six Sigma implementation in manufacturing
by Lawless, Tom, PhD, Northcentral University, 2016, 112; 10134341